Refund policy

Returns and Refunds

We want you to be happy with your purchase. If you're not, you can return it within 30 days of delivery.

Eligibility

• Items must be returned within 30 days of the delivery date.
• - Items must be unused and returned with all accessories and the original packaging.

How to start a return

Email support@gagasitotech.com with your order number and the reason for the return. We'll reply with return instructions and the return address. Items sent back without first contacting us cannot be accepted.

Return shipping

• The customer pays return shipping, unless the item arrived defective or we sent the wrong item.
• - If the item is defective or incorrect, we'll cover return shipping and send a replacement or a full refund, your choice.

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds go back to your original payment method within 5-7 business days. Your bank may take additional time to post the credit.

 

Damaged on arrival

Please check your order when it arrives. If the package or item is damaged, email us within 7 days of delivery with photos so we can make it right.

 

Questions? Contact support@gagasitotech.com.